Practices to Help Ensure Continued Kosher Compliance
posted by dinaF September 2015
Customers often ask us who within their company should be assigned to oversee and manage their kosher program, and what it takes to do so. As a kosher certified company, you are aware of the various kosher regulations that apply to your company, however, what is the best way to ensure that your company remains in compliance?
Simply put – there are no shortcuts. But the good news is that OK Kosher’s commitment to upholding the highest standards of kosher law is matched by our commitment to the highest levels of service to our certified customers. These commitments are evident at every stage of our relationship with our customers. We are happy to guide you through the process of incorporating compliance measures into your day-to-day procedures.
The first and most important step to success is to designate at least one person (typically from the Quality Assurance or Regulatory Affairs department) to be your “Kosher Contact”. He/she will be actively in charge of the kosher duties and act as the in-house kosher expert for your company. He/she will communicate directly with your Rabbinic Coordinator (RC) and Customer Service Account Representative for all your service needs – such as new ingredient, product and label approvals, billing issues, private label requests and ensuring that OK Kosher is fully aligned to your objectives. The Kosher Contact will also accompany your locally based field representative during periodic unannounced inspections at your facility.
Companies with multiple plants generally appoint a full time corporate liaison to oversee kosher for all their facilities.
- The Kosher Contact serves as a resource to both your company and OK Kosher on issues relating to certification. He/she studies and implements the specific terms and conditions detailed in your certification agreement, and corresponds with OK Kosher.
- The Kosher Contact will submit (or oversee submissions) or all new ingredients, suppliers and products to be certified.
- The Kosher Contact will verify that your certified products (retail and industrial) carry the appropriate OK kosher symbol
- Marketers have long argued that kosher certification is a great marketing tool. The Kosher Contact will also look out for new opportunities and present to marketing.
In order to achieve and maintain excellence in the kosher department clear systems must be established in every department that will enable effective processes and avoid errors, thus preventing costly mistakes and misunderstandings which could potentially lead to product recalls. To help achieve that aim, the Kosher Contact and any other relevant plant personnel should familiarize themselves with our Plant Manual. A link to the manual can be found in the Miscellaneous column of your Digital Kosher homepage. (“Kosher Certifying Agency Manual”). The Plant Manual provides an excellent overview of what kosher is all about, as well as the requirements and procedures necessary to maintain kosher in your factory. If you would like to receive a hard copy of this manual, please let us know.
Whether your company is large or small, we are always available to help you (free of charge) to develop strategies for achieving maximum success. Please email firstname.lastname@example.org so we can direct you to an appropriate person.